FREQUENTLY ASKED QUESTIONS

By completing the registration application linked to this website. After singing a commercial agreement with B2B Travel Group, we will provide you with a username and password that will give you access to our online reservation system.

No, working with us is absolutely free. You are only required to be a registered member.

You should access our online booking system at B2btravelgroup.com using your username and password. In three easy steps you can search, buy and confirm your booking.

The maximum number of rooms that can be booked in one reservation session is 5 per hotel.

We offer hotels, apartments, transfers, excursions and event entrance tickets. All products are exclusively available online.

When booking, you will be able to view and/or print full descriptions of our products.

A full team of professional, experienced support agents are available for any queries or questions, but remember that all bookings are made online.

We offer several payment methods. The most appropriate method for your agency is agreed at the time of sign-up.

If you want to ask for credit conditions, please fill in the application form that you will find in front-office.

Invoices will be downloaded to your system directly, when B2B Travel Group issues them.

No, all reservations are online with immediate availability and confirmation. It is not possible to reserve ‘on request’.

Through our online reservation system at B2Btravelgroup.com.

This will be included on the invoice when making a booking, since they vary by destination and product.

Please email to customercare@b2btravelgroup.com with your full details and the team will forward you existing password etc..

B2B Travel Group has an exceptionally competitive commission scheme. Please email your details to the account set up team at clients@b2btravelgroup.comm and they can forward back the expected commission level. We also can offer you net prices.